Under applicable Finnish and EU consumer-protection law, you normally have 14 days from the day after delivery to withdraw, without having to give a reason for your decision. If this period expires on a Saturday, Sunday or public holiday, it is extended until the next working day.
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Enter the email address used when ordering and the order reference (shown in your confirmation email).
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The statutory right of withdrawal does not apply to certain contracts, including goods made to the consumer’s specifications or clearly personalised. Submitting this form records your withdrawal notice immediately. We will send the return instructions and check whether a statutory exception applies to any selected item. Direct return costs remain at your expense unless we have agreed otherwise.